Vcity77 takes every piece of personal data you entrust to us seriously. This document transparently explains how your information is collected, stored, used, and protected.
This Privacy Policy ("Policy") is published by vcity77 and applies to all users who register for or use the vcity77 platform on our website and mobile app. We are committed to protecting your privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
By registering an account with vcity77 or continuing to use our services, you give vcity77 consent to collect and process your data as described in this document. If you do not agree, you have the right to discontinue using our platform.
This Policy covers all vcity77 services — including Slot Games, Fish Shooting Games, Sports Betting, Live Casino, mobile app, and all customer support channels.
Vcity77 collects two main categories of data — information you provide directly, and information collected automatically while you use the platform:
All KYC data you submit is stored on servers protected with the highest level of encryption and is accessible only by authorized personnel.
Important Note: vcity77 does not store credit card numbers or debit card details directly in our systems. All card payments are processed by PCI-DSS certified third-party payment processors.
The data we collect is used only for legitimate, clearly stated purposes. We do not use your data for unrelated purposes without your consent:
Promotional Communications: You can opt out of promotional emails at any time by contacting the vcity77 support team or through your account settings. This will not affect any important account-related communications.
Vcity77 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is only shared in the following limited situations:
All third-party service providers we work with are required to sign data confidentiality agreements and adhere to data protection standards as stringent as those of vcity77.
Your data security is something we take extremely seriously at vcity77. We implement multiple layers of protection to ensure your personal data is always shielded from unauthorized access:
In the event of any data security breach affecting your information, vcity77 will notify you within the timeframe required by applicable law and take immediate remedial action.
Vcity77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us with:
You can control or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of certain parts of the vcity77 platform.
As a vcity77 user, you have the following rights regarding your personal data, in accordance with Malaysia's PDPA:
You have the right to request a copy of the personal data we hold about you at any time.
You can request correction of any inaccurate or incomplete data in your account.
You can request deletion of your data, subject to applicable legal record-keeping obligations.
You can object to the processing of your data for direct marketing purposes at any time.
You can request your data in a machine-readable format for transfer to another party.
You can request that we restrict the processing of your data under certain circumstances permitted by law.
To exercise any of the rights above, contact our privacy team at [email protected]. We will respond within 14 business days from the date your request is received.
Vcity77 retains your personal data for as long as your account is active and for the period required after account closure to fulfil legal obligations, financial audits, and fraud prevention requirements.
Data Deletion: After the designated retention period, your data is securely deleted using methods that ensure it cannot be recovered. You may request a data deletion report if needed.
The vcity77 platform may contain links or integrations with third-party services such as game providers and payment processors. It is important that you understand:
If you have any questions, concerns, or complaints regarding this Privacy Policy or how vcity77 handles your personal data, please contact us through the following channels:
This Privacy Policy may be amended from time to time. Any material changes will be communicated to active members via in-app notifications or email. The latest update date is always displayed at the top of this document.
Unresolved privacy complaints may be escalated to Department of Personal Data Protection (JPDP) Malaysia, which is the relevant authority for PDPA in this country.
Every byte of data moving between your device and vcity77 servers is protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banks.
Vcity77 has never and will never sell, rent, or trade your personal data to any third party for commercial purposes. Your data belongs to you.
You can access, correct, download, or request deletion of your personal data at any time. Your PDPA rights are fully recognised and respected by vcity77.
We clearly inform you of all cookies in use and give you control to accept or reject non-essential cookies through the platform settings.
Vcity77's automated monitoring systems and security team work around the clock to detect and eliminate any threats to your data and account.
Vcity77 operates in full compliance with Malaysia's Personal Data Protection Act 2010. All our data practices have been reviewed to ensure complete adherence to local law.
Now you know how vcity77 protects your data. Join over 500,000 Malaysian players who have trusted us for a safe and enjoyable gaming experience.